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(Transportation-News.com, October 10, 2012 ) Clinton Township, MI – An auto body shop in Clinton Township, Collex Collsion, shares five important things a customer should look for when choosing an auto repair shop. Car accidents are situations which nobody desires to encounter; nevertheless, no matter how one tries to avoid them, accidents do happen. Inevitably, car owners find themselves in a quandary. How does one choose the right auto body shop to repair their most prized possession?
Collex Collision (http://www.Collex.com), a Clinton Township auto body shop, understands the worry and frustration involved in getting one’s car repaired. Being a known expert in auto body repair, the Coolex knows the frustration and worry that follows an accident and they treat their customers with the compassion and professionalism one would expect from an auto body repair leader. The Clinton Township Auto Body experts at Collex Collision treat their customers as they would like to be treated and maintain their professionalism throughout the repair process.
Here are some tips that may help in choosing the right auto body repair company:
1. Licensing and Training of Mechanics. Most automobiles of today are created with a “unibody” construction. Proper training and equipment are necessary for repairs and under Michigan law, repair facilities that perform collision repairs are required to be registered (licensed) by the Department of State and the registration and a consumer information sign must be posted in a prominent location within the facility.
The consumer information sign advises customers of their right to a written estimate from the facility before repairs begin and to a final invoice upon completion of repairs. Further, mechanics who repair collision-damaged unibody vehicles are required by law to be certified in the category of Unitized Body Structural Repair. The mechanic’s certificate must be posted in a conspicuous location. One should look for the facility’s registration, the mechanic’s certificate and the information sign. If they cannot be found, one should ask the service manager or owner about them. If they cannot be shown, one is advised to take their vehicle elsewhere.
2. The overall appearance. It is important for an auto body shop in Clinton Township, or anywhere for that matter, to have the look and feel of a professional organization. First impressions are important and if you do not see a clean, professional shop with all employees wearing professional uniforms, it might be best to steer clear.
3. Customer Service. Does the shop handle even the smallest details? At Collex, one will have access to the customer service department throughout the repair process and car owners will even be able to check the progress of their vehicle online while it is being repaired. Collex will take the extra time and give that special attention to detail that will quickly put their customers at ease.
4. Ordering parts and providing a loner car. Since transportation is very basic when it comes to a customer’s needs, doing without a vehicle while one’s car is being repaired is a big disruption in one’s life. The timeliness of the repair depends on how quickly parts are delivered. One should make sure that the parts are readily available and one should ask how long the repair will take. Ask if the company provides a loner vehicle or at least have access to a rental at a reduced rate for the customer?
5. Testimonials. A reputable company will always have successful reviews. These recommendations are great sources for clients who are looking for a reputable auto body shop. Also, testimonials serve as the company’s portfolio, showcasing their achievements in auto body repair. Do they have a professional website? If so, check to see if reviews are listed.
It is crucial for clients to do research on any Clinton Township auto body shop before leaving their car in their hands. Collex Collision has many shops all around Metro Detroit and even in Florida. For more information visit http://www.clintontownshipautobodyshop.com/ or call 888-426-5539..
About Collex Collision:
Today Collex stands as the leader of Metro-Detroit’s highly competitive collision repair industry and Collex is excited to serve Southwest Florida with the same excellent service. The company’s growth is directly correlated with the high quality of workmanship that they provide for each repair as well as excellent customer service that they guarantee for each customer.
Contact:
Patrick Sollena
Collex Collision
44700 Enterprise Dr
Clinton Township, MI 48038
Phone: 888-426-5539
Local: 586-493-9100
Email: info@collexcollsion.com/
This press release was submitted by Right Now Marketing Group, LLC.
Collex Collision Experts
Patrick Sollena
888-426-5539
info@collexcollision.com/
Source: EmailWire.Com 
Source: EmailWire.com
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