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(Transportation-News.com, February 13, 2013 ) Livonia, MI – Customers love the service that they receive at Collex Collision’s Livonia auto body shop and the reviews that they post on their website (www.collex.com/) proves it. Collex enjoys a 98% customer approval rating. In the thirty-seven years that Collex Collision has been in the auto body repair business, they have created customers for life with their great service, state-of-the-art equipment, loaner car program and multiple locations to serve their customers’ needs.
Many satisfied customers often write in to express their appreciation for a job well done and to offer their personal recommendation. For more information on Collex’s Livonia auto body shop, visit http://www.livoniaautobodyshop.com/
“…Have you heard of the Lake Wobegone Effect – everyone’s above average?” wrote one customer. “Unfortunately, we all tend to think we’re smarter than we are and organizations tend to think their customer service is better than it is. But every once in a while there really is a company whose service is exceptionally good, and this week I was surprised and delighted to have that experience.”
This satisfied customer went on to say that the “old school sales translated beautifully into customer service…from the moment they first answered my call to our last interaction at their office, Collex Collision on Merriman Road in Livonia got it 100% right.”
Collex gets positive reviews because they pay close attention to details. From the appearance of the Livonia auto body repair shop on the inside and the outside to their mechanics that all look neat and professional, the tone is set from the moment that a customer walks through the door.
“When I arrived (how could I say no?), the place was clean, organized and efficient. They were as friendly in person as on the phone and I left my vehicle with them to repair the paint for an agreed-upon price.”
The customer even joked “Do I want to damage my car again just so I can get service from Collex? Not really, but (the service) was almost that good.”
From lifetime warranties on all their auto body repairs, the ability to track one’s collision repair online or courtesy vehicles to those who do not have rental coverage on their insurance policy, Collex Collision auto body shop in Livonia, goes above and beyond to attract the kind of satisfied customers like the one quoted above.
About Collex Collision:
Today Collex stands as the leader of Metro-Detroit’s highly competitive collision repair industry and Collex is excited to serve Southwest Florida with the same excellent service. The company’s growth is directly correlated with the high quality of workmanship that they provide for each repair as well as excellent customer service that they guarantee for each customer.
Contact:
Patrick Sollena
Collex Collision
44700 Enterprise Dr
Clinton Township, MI 48038
Phone: 888-426-5539
Email: info@collexcollsion.com/
This press release was submitted by Right Now Marketing Group, LLC.
Collex Collision Experts
Patrick Sollena
888-426-5539
info@collexcollision.com/
Source: EmailWire.Com 
Source: EmailWire.com
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