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(Transportation-News.com, September 18, 2018 ) According to Verified Market Intelligence, the Global Service Delivery Automation Market was valued at USD 1.95 billion in 2016 and is projected to reach USD 18.80 billion by 2025, growing at a CAGR of 28.63% from 2017 to 2025.
Service delivery automation, or SDA, is a technology that reduces the manpower and uses tools which can be used to gather appropriate information for decision making, control purchase orders and invoices. The global service delivery automation market can be segmented into the type of organization that uses it, type of component and verticals.
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Growing integration of new technologies and an agile approach for faster time to service along with increasing demands for reducing the man power is driving the global service delivery automation market. Apart from this, standard delivery model available is not up to the mark thus, it might hamper the overall growth rate of the global service delivery automation market.
Competitive Landscape:
The major players in the market are as follows:
Blue Prism
Uipath SRL
IBM Corporation
Xerox Corporation
Exilant Technologies Private Limited
Softomotive Solutions Ltd.
Celaton Limited
Genfour Ltd.
Nice Systems Ltd.
Arago Us, Inc.
Sutherland Global Services
Automation Anywhere Inc.
Ipsoft
Openspan Inc.
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